SharinPix DocumentationFAQ Misc QuestionsHow to grant login access?

How to grant login access?

If you need some help, you can grant us a login access to your org. 

Using this we will be able to understand the source of a problem or even correct it directly.

System Administrator

Depending on your Organization, the Setup button will be beside your name at the top right of the page or listed as a drop-down option when you click on your name.


Salesforce Classic User Interface

1. Choose one of the following in Salesforce Classic User Interface:
- Click on Setup | My Personal Information | Grant Login Access.
- Click on Your Name | My Settings | Personal | Grant Account Login Access
2. Set the access expiration date for "SharinPix Support"
3. Click Save.

Lightning Experience User Interface

Choose one of the following in Lightning Experience User Interface:
1. Click on your avatar in the top right-hand side of the screen and choose "Settings".
2. Click on Grant Account Login Access.
3. Set the access expiration date for "SharinPix Support"
4. Click Save.

All Other Users

1. Choose Your Name | My Settings | Personal | Grant Account Login Access.
2. Set the access expiration date for "SharinPix support"
3. Click Save.

Learn more in Salesforce documentation

Please refer to Salesforce documentation to learn more about Grant Login access:

https://help.salesforce.com/articleView?id=000003910&type=1

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