# SharinPix Video Capabilities
## Overview
SharinPix allows users to **record, upload, and view videos** directly within the SharinPix Mobile App and Salesforce. Whether you're capturing short clips in the field or uploading pre-recorded videos, SharinPix provides flexible video support for your organization.
This article covers :
1. [Recording Videos in the SharinPix Mobile App](#recording-videos-in-the-sharinpix-mobile-app)
2. [Uploading and Viewing Videos in Salesforce](#uploading-and-viewing-videos-in-salesforce)
3. [Supported Video Formats](#supported-video-formats)
4. [Playable Video Sizes in Salesforce](#playable-video-sizes-in-salesforce)
{% hint style="info" %}
**Prerequisite**
1. Video feature is available only on the **Enterprise** plan and must be **explicitly enabled**. Please contact [SharinPix Support](/documentation/getting-started-with-sharinpix/how-to-contact-support.md) to activate this feature.
2. If you are on another plan, you can also try this feature in a **sandbox** first using the **SharinPix Mobile App**.
{% endhint %}
## Recording Videos in the SharinPix Mobile App
The SharinPix mobile app includes a built-in video recording feature.
**How to Record:**
1. Open the SharinPix mobile app.
2. Select the **Video** mode from the scrollable mode list at the bottom.
3. Tap the **Record** button to begin recording. Tap again to stop.
4. Tap the thumbnail to **view the video**, with an option for **full-screen playback**.
5. While recording, you can tap the **Snap** button (to the right of the record button) to capture still photos.
### Video Duration Limits
Users on the **Enterprise Plan** can record videos up to **30 seconds** long.
{% hint style="info" %}
**Info**
* **To record videos longer than 30 seconds**, customers must:
1. Be on the **Enterprise** plan.
2. Use their **own AWS S3 storage**.
3. Explicitly [request support](/documentation/getting-started-with-sharinpix/how-to-contact-support.md) to activate extended playback.
* Videos captured using the SharinPix Mobile App are automatically saved in **MP4** format.
{% endhint %}
## Uploading and Viewing Videos in Salesforce
Videos recorded on the mobile app, or uploaded through other SharinPix-supported interfaces, can be viewed directly in Salesforce:
1. From the **gallery view**, click on any video to open it in the image viewer.
2\. If your video has been uploaded successfully, **a play button** will appear on the video, allowing you to preview it.
## Supported Video Formats
SharinPix supports the following **common web formats** :
* **MP4**
* **WEBM**
* **MOV**
{% hint style="success" %}
**Tip**
Need another format? [Contact SharinPix Support](/documentation/getting-started-with-sharinpix/how-to-contact-support.md) to discuss additional format support.
{% endhint %}
## Playable Video Sizes in Salesforce
| Plan Type | Playable Video Size |
| --------------------------- | ------------------- |
| Enterprise | Up to 25 MB |
| Pro / Lite / Basic / Legacy | Not Avalaible |
{% hint style="success" %}
**Tip**
For assistance with playing larger videos, please [contact SharinPix support](/documentation/getting-started-with-sharinpix/how-to-contact-support.md).
{% endhint %}
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