# Deeplink to SharinPix does not work in Rich Text field. What should I do?

SharinPix deeplinks do not work in Rich Text fields due to a Salesforce bug. One workaround is to use the SharinPix universal link instead.

The SharinPix universal link format is as follows:

<mark style="color:$danger;">`https://app.sharinpix.com/native_app/upload?token=`</mark>*<mark style="color:blue;">**`<Insert SharinPix Token>`**</mark>*

Where *<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>* refers to the SharinPix token.

{% hint style="success" %}
**Tips:**&#x20;

* The example below demonstrates how to embed SharinPix universal links in HTML links:\
  \&#xNAN;**\<a href="<https://app.sharinpix.com/native\\_app/upload?token=>***<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>***">Launch SharinPix app\</a>**

* The example below demonstrates how to embed SharinPix universal links in Salesforce formulae:\
  **HYPERLINK('<https://app.sharinpix.com/native\\_app/upload?token=>***<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>***', 'Launch SharinPix app')**
  {% endhint %}

{% hint style="warning" %}
**Note:** SharnPix universal links do not work in offline mode.
{% endhint %}


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