> For the complete documentation index, see [llms.txt](https://docs.sharinpix.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharinpix.com/faqs/deeplink-to-sharinpix-does-not-work-in-rich-text-field-what-should-i-do.md).

# Deeplink to SharinPix does not work in Rich Text field. What should I do?

SharinPix deeplinks do not work in Rich Text fields due to a Salesforce bug. One workaround is to use the SharinPix universal link instead.

The SharinPix universal link format is as follows:

<mark style="color:$danger;">`https://app.sharinpix.com/native_app/upload?token=`</mark>*<mark style="color:blue;">**`<Insert SharinPix Token>`**</mark>*

Where *<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>* refers to the SharinPix token.

{% hint style="success" %}
**Tips:**&#x20;

* The example below demonstrates how to embed SharinPix universal links in HTML links:\
  \&#xNAN;**\<a href="<https://app.sharinpix.com/native\\_app/upload?token=>***<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>***">Launch SharinPix app\</a>**

* The example below demonstrates how to embed SharinPix universal links in Salesforce formulae:\
  **HYPERLINK('<https://app.sharinpix.com/native\\_app/upload?token=>***<mark style="color:blue;">**\<Insert SharinPix Token>**</mark>***', 'Launch SharinPix app')**
  {% endhint %}

{% hint style="warning" %}
**Note:** SharnPix universal links do not work in offline mode.
{% endhint %}


---

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