If you need some help, you can grant us a login access to your org.
Using this we will be able to understand the source of a problem or even correct it directly.
Depending on your Organization, the Setup button will be beside your name at the top right of the page or listed as a drop-down option when you click on your name.
1. Choose one of the following in Salesforce Classic User Interface: - Click on Setup | My Personal Information | Grant Login Access. - Click on Your Name | My Settings | Personal | Grant Account Login Access 2. Set the access expiration date for "SharinPix Support" 3. Click Save.
Choose one of the following in Lightning Experience User Interface: 1. Click on your avatar in the top right-hand side of the screen and choose "Settings". 2. Click on Grant Account Login Access. 3. Set the access expiration date for "SharinPix Support" 4. Click Save.
1. Choose Your Name | My Settings | Personal | Grant Account Login Access. 2. Set the access expiration date for "SharinPix support" 3. Click Save.
Please refer to Salesforce documentation to learn more about Grant Login access:
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