> For the complete documentation index, see [llms.txt](https://docs.sharinpix.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharinpix.com/faqs/how-to-grant-login-access.md).

# How to grant login access?

If you need some help, you can grant us a login access to your org.

Using this we will be able to understand the source of a problem or even correct it directly.

## System Administrator

Depending on your Organization, the Setup button will be beside your name at the top right of the page or listed as a drop-down option when you click on your name.

### Salesforce Classic User Interface

1\. Choose one of the following in Salesforce Classic User Interface:\
\- Click on Setup | My Personal Information | Grant Login Access.\
\- Click on Your Name | My Settings | Personal | Grant Account Login Access\
2\. Set the access expiration date for "SharinPix Support"\
3\. Click Save.

### Lightning Experience User Interface

Choose one of the following in Lightning Experience User Interface:\
1\. Click on your avatar in the top right-hand side of the screen and choose "Settings".\
2\. Click on Grant Account Login Access.\
3\. Set the access expiration date for "SharinPix Support"\
4\. Click Save.

## All Other Users

1\. Choose Your Name | My Settings | Personal | Grant Account Login Access.\
2\. Set the access expiration date for "SharinPix support"\
3\. Click Save.

## Learn more in Salesforce documentation

Please refer to Salesforce documentation to learn more about Grant Login access:

<https://help.salesforce.com/articleView?id=000003910&type=1>


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