> For the complete documentation index, see [llms.txt](https://docs.sharinpix.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharinpix.com/faqs/i-got-an-error-access-denied-on-sharinpix-album-what-should-i-do.md).

# I got an error Access denied on SharinPix album. What should I do?

![](https://751044238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi8tH1o5AHthxksYgF6ij%2Fuploads%2F4U2gMsf1eX9rYttTkEa0%2Fimage%20\(17\).png?alt=media\&token=e737ad91-f05e-4928-9873-e1385867ab2f)

If you encountered a similar error message, this may be due to missing access on the album component.

If you are using a [SharinPix Permission](/documentation/access-and-security/sharinpix-permission-object-how-to-create-and-assign-custom-permission.md) record on the component, follow the below steps to resolve the issue:

1. Go on the SharinPix Permission record. 
2. Edit the SharinPix Permission record.
3. Ensure that the "**See Album**" is enabled at least in the *Standard album function* section.

Click [here](/documentation/access-and-security/sharinpix-permission-object-how-to-create-and-assign-custom-permission.md) for detailed steps on how to access the SharinPix Permission record and make the above modifications.

![](https://751044238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi8tH1o5AHthxksYgF6ij%2Fuploads%2FozZIzUUfswQI9VX9I3AK%2Fimage%20\(18\).png?alt=media\&token=9bc6dcbf-365c-4343-a2be-c440ea28e08d)

If you do not have SharinPix Permission assigned to your album component, then enable the album viewing abilities at the global level using the [SharinPix Global Settings](/getting-started/advanced-configuration-customizing-your-sharinpix-components-with-sharinpix-permissions.md) as explained below:

* Using the App Launcher and search for **SharinPix Settings**.
* On the *SharinPix Settings* page, click on **Go to administration dashboard** to open the *SharinPix Global Settings.*

![](https://751044238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fi8tH1o5AHthxksYgF6ij%2Fuploads%2FVrM9ZlkqXepSjquPawx4%2Fimage%20\(19\).png?alt=media\&token=e5aa82ff-b759-41cc-a0eb-5285514d7791)

{% hint style="warning" %}
**Note:**

If you are still encountering the **Access Denied** error message after performing the above steps, kindly [contact SharinPix Support](/getting-started/how-to-contact-support.md).
{% endhint %}


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