# I got an error Access denied on SharinPix album. What should I do?

![](/files/bC2TfNzkLy7bztsArXPC)

If you encountered a similar error message, this may be due to missing access on the album component.

If you are using a [SharinPix Permission](/documentation/access-and-security/sharinpix-permission-object-how-to-create-and-assign-custom-permission.md) record on the component, follow the below steps to resolve the issue:

1. Go on the SharinPix Permission record. 
2. Edit the SharinPix Permission record.
3. Ensure that the "**See Album**" is enabled at least in the *Standard album function* section.

Click [here](/documentation/access-and-security/sharinpix-permission-object-how-to-create-and-assign-custom-permission.md) for detailed steps on how to access the SharinPix Permission record and make the above modifications.

![](/files/n69kKIFKCgd7gWL70ZIH)

If you do not have SharinPix Permission assigned to your album component, then enable the album viewing abilities at the global level using the [SharinPix Global Settings](/getting-started/advanced-configuration-customizing-your-sharinpix-components-with-sharinpix-permissions.md) as explained below:

* Using the App Launcher and search for **SharinPix Settings**.
* On the *SharinPix Settings* page, click on **Go to administration dashboard** to open the *SharinPix Global Settings.*

![](/files/PspZinvRhUwXnuNvXf46)

{% hint style="warning" %}
**Note:**

If you are still encountering the **Access Denied** error message after performing the above steps, kindly [contact SharinPix Support](/getting-started/how-to-contact-support.md).
{% endhint %}


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