# I got an error message 'Please verify if SharinPix Sync Setting is active'. What should I do?

If you encounter an error message similar to <mark style="color:$danger;">`Please verify if SharinPix Sync Setting is active`</mark>, this means that the Image Sync entry for the object is not active.

To reactivate the Image Sync setting for the object, follow the steps below:

* From the *Setup*, go to the **Custom Metadata Types** page.
* Next, click on **Manage Records** next to *SharinPix Sync Setting*.
* Click on **Edit** next to the object's Image Sync setting.
* Then, check the **Active** field and click save.&#x20;

![](/files/RGwk5fAQIWGX9scEb2AA)

{% hint style="warning" %}
**Note:**

If the **Active** field is not available on the custom setting layout, follow the steps below to add the same:

* Go to the **Custom Metadata Types** page and click on **SharinPix Sync Setting**.
* Scroll down to the *Page Layouts* section and click on **Edit** next to **SharinPix Sync Setting Layout**.
* Add the **Active** field on the layout and save.
* Then, go to the object's Image Sync settings and verify if the *Active* field has been checked.
  {% endhint %}


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