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I have a problem with SharinPix mobile app. What should I do?

If you are having a problem with SharinPix mobile app, please check the following:

  1. Camera and Location access rights on SharinPix.

  2. If you have at least 5GB memory free on your device.

  3. If the iOS/Android version of your device is up to date.

Click here for more information on the requirements needed for SharinPix App.

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Check camera and location access rights on Android

To check for Camera and Location usage rights on android, go to your phone settings -> Apps -> Search SharinPix -> Go to Permissions -> Allow Camera and Location.

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Check camera and location access rights on iOS

To check for Camera and Location access rights on iOS, go to settings -> Search SharinPix -> Allow Camera and Location.

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Note:

If camera/location access, storage, and OS do not resolve the issue, refer to the article on how to report a bug.

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