# SharinPix is displaying pictures but the upload never ends! If you can view images using SharinPix but have a timeout error while upload pictures it's certainly due to security settings from your network. To validate that it is the right source for this issue you may try from another connection (at home, using your phone connection). If the problem can't be reproduced with another network you may have to as your network administrator or your IT to [whitelist some URLs from SharinPix](/documentation/access-and-security/sharinpix-endpoint-urls-to-authorize-or-whitelist.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sharinpix.com/faqs/sharinpix-is-displaying-pictures-but-the-upload-never-ends.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.