SharinPix Video Capabilities

Overview

SharinPix allows users to record, upload, and view videos directly within the SharinPix Mobile App and Salesforce. Whether you're capturing short clips in the field or uploading pre-recorded videos, SharinPix provides flexible video support for your organization.

This article covers :

  1. Recording Videos in the SharinPix Mobile App
  2. Uploading and Viewing Videos in Salesforce
  3. Supported Video Formats
  4. Playable Video Sizes in Salesforce

Prerequisite

  1. Video feature is available only on the Enterprise plan and must be explicitly enabled. Please contact SharinPix Support to activate this feature.
  2. If you are on another plan, you can also try this feature in a sandbox first using the SharinPix Mobile App.

Recording Videos in the SharinPix Mobile App

The SharinPix mobile app includes a built-in video recording feature.

How to Record:

  1. Open the SharinPix mobile app.
  2. Select the Video mode from the scrollable mode list at the bottom.
  3. Tap the Record button to begin recording. Tap again to stop.
  4. Tap the thumbnail to view the video, with an option for fullscreen playback.
  5. While recording, you can tap the Snap button (to the right of the record button) to capture still photos.

Video Duration Limits

Users on the Enterprise Plan can record videos up to 30 seconds long.

Info

  • To record videos longer than 30 seconds, customers must:

    1. Be on the Enterprise plan.
    2. Use their own AWS S3 storage.
    3. Explicitly request support to activate extended playback.

     

  • Videos captured using the SharinPix Mobile App are automatically saved in MP4 format.

Uploading and Viewing Videos in Salesforce

Videos recorded on the mobile app, or uploaded through other SharinPix-supported interfaces, can be viewed directly in Salesforce:

  1. From the gallery view, click on any video to open it in the image viewer.

   2. If your video has been uploaded successfully, a play button will appear on the video, allowing you to preview it.

Supported Video Formats

SharinPix supports the following common web formats:

  • MP4
  • WEBM
  • MOV

Tip

Need another format? Contact SharinPix Support to discuss additional format support.

Playable Video Sizes in Salesforce 

Plan Type Playable Video Size
Enterprise Up to 25 MB
Pro / Lite / Basic / Legacy Not Avalaible

Tip

For assistance with playing larger videos, please reach out to contact SharinPix support.

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