SharinPix DocumentationFAQ Misc QuestionsImage Sync is crashing due to error 'List has more than 1 row for assignment to SObject'. What should I do?

Image Sync is crashing due to error 'List has more than 1 row for assignment to SObject'. What should I do?

If your Image Sync is crashing due to  the error message List has more than 1 row for assignment to SObject, here is what you can do:

  1. Verify if you have SharinPix Image Sync settings for the same Salesforce object. If that's the case, delete the extra setting as SharinPix requires only one Image Sync setting per object.
  2. Verify if any two or more SharinPix Image Sync settings have the same object API name in the Parent Object Name field. If that is the case, this means that the such Image Sync settings belong to the same object. Delete the extra settings as SharinPix requires only one Image Sync setting per object.

Note:

  • SharinPix Image Sync settings are available on the Salesforce Custom Metadata Types page. For more information on how to access the Image Sync settings, refer to the following article: Setup SharinPix Image Sync
  • For any other SharinPix Image Sync issue, refer to the following article: Troubleshoot Common Image Sync Issues

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