I got an error message 'Webpage not available' when trying to launch the SharinPix mobile app. What should I do?
If you are encountering a 'Webpage not available' error message in a Salesforce webview as depicted above, this could be because you’re opening a SharinPix deeplink instead of a Universal Link. In some cases where a webview is used within the Salesforce app to display external web content, this behavior can be observed.
The workaround is to use a SharinPix Universal Link instead.
For example, the following deeplink example will not work on Salesforce webviews:
sharinpix://upload?token<Token Inserted Here>
It should be replaced by a Universal Link similar to one below:
https://app.sharinpix.com/native_app/upload?token=<Token Inserted Here>
Tip:
Deeplinks start with sharinpix://whereas Universal Links start with https://app.sharinpix.com/native_app/.
Note:
Salesforce webviews are usually opened
- Within a Community website on the Salesforce app when trying to launch the SharinPix app using a deeplink or any components used to open the SharinPix app such as the SharinPix Mobile Launcher.
- When a custom LWC is used to open a SharinPix deeplink.
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