SharinPix Mobile App: Settings Screen

The SharinPix mobile app have a Settings screnn accessible from the app's Home screen using the gear icon on the top right:

The Settings screen includes:

  • The Clock icon on the top right which is used to access to history of jobs/batchs/pictures on your device.
  • The Device ID which is an important piece of information when reaching SharinPix Support for assistance or troubleshooting. The Device ID is used by the support team to identify the device and its corresponding logs.
  • The Send feedback button which is used to send feedback or to report bugs. Kindly also include your email and a brief description of the issue when reporting.
  • The Delete synchronised jobs button used to delete all images uploaded to Salesforce. This can be done at any time without any risks as long as the upload to Salesforce has been completed since a copy of those images already exist on SharinPix servers.
  • The Delete all jobs used to delete all the data from the device (including the images not yet uploaded). WARNING: DO NOT USE THIS OPTION UNLESS REQUIRED OR INSTRUCTED BY YOUR ADMIN OR SHARINPIX SUPPORT.

WARNING:

Deleting all jobs is similar as uninstalling and reinstalling the SharinPix mobile app. 

All images captured will be lost whether they were uploaded or not onto SharinPix.

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