One method for launching the SharinPix App with the SharinPix Form from the SFS App is to create an App Extension. The latter can embed a URL referring to the SharinPix Form on the SharinPix App, where the form can be filled out.

In this article, you will learn how the SharinPix Form URL is integrated into the SFS mobile App using the SFS App Extension. 

An App Extension lets the user quickly access the SharinPix Form through the SharinPix Mobile App. In this section, we will create an App Extension that launches the SharinPix app from the SFS app.

• Go to Setup, then type Field Service Mobile Settings in the Quick Find box. Click on Field Service Mobile Settings.
• Click on the Field Service Mobile Settings item (Or any settings relevant to your Organization).

• Scroll down towards App Extensions Section.
• Click on Add. You will be prompted with the screen below:

• For the Field Service Mobile Settings, select the relevant record to your Organization. In our case it is Field Service Mobile Settings.
• For the Type, select Android if you intent to use the App Extension on Android platforms or select iOS if you intent to use on iOS platforms.
• For the Launch Value, enter the following SharinPix Deeplink URL for Android platforms:

Or use the following SharinPix Deeplink URL if you intend to use the App Extension on iOS platforms:

• For the field Label, enter Fill Fire Safety Form
• For the field Name, enter Fire_Safety_Form
• For the field Scoped To Object Types, enter WorkOrder
• Click on Save

Additional parameters can be used to access additional features when using the SharinPix Form. The features that can be used are:

• Prefilled values
• Comparative

SharinPix Form can automatically retrieve and display values from related Salesforce records. This feature, known as prefill functionality, allows form fields to be dynamically populated with data from the record where the form is launched. 

1. Set up in Form Builder
   The prefill configuration must first be defined within the SharinPix Form Builder.
2. Construct the Deeplink
   Once configured, you must construct the deeplink (SharinPix Form URL) with the values to prefill.

To enable the prefill option, you must use the pv parameter followed by the API name of the form element.

• Syntax:  pv<ElementApiName>=<Encoded Prefill Value>

The value must be URL-encoded before being passed.

The following example shows a deeplink that pre-fills the Name field with John Doe:

sharinpix://form?token=<Your Form Token>&pvName=John%20Doe

In this case:

• pvName = API name of the form element
• John%20Doe = URL-encoded value for “John Doe”

If you need to prefill multiple fields in the same form, you can concatenate the parameters in a Salesforce Formula field.

• Formula Example:  "pvName=" & TEXT(Name) & "&pvAddress=" & TEXT(Address)

• Deeplink Example with Formula Field:

  sharinpix://form?token=<Your Form Token>&sp_params={!Formula_Field__c} 

This way, you can dynamically pass several prefill values at once using a single formula field.

The Comparative View feature allows users to compare current form responses with previous submissions. This is especially valuable for follow-up forms, recurring inspections, or progress tracking, where referencing past inputs helps provide updated or more accurate information.

You can also use App Extensions to launch Field Service Mobile Flows from the SFS app. 

To do so, you simply need to select Flow as the Type and use the Flow's API name as the Launch Value in the App Extension detail page as demonstrated below:

You can now launch the SharinPix app from SFS.

• Open the SFS app.
• Choose the Service Appointment record of a WorkOrder record.
• Select Actions.
• Then select Inspection Form. This option refers to the newly-created App Extension.
• You will then be directed to the SharinPix Form via the SharinPix app.